In conflict resolution/transformation many forms of complex interdependence need to be considered. Most conflict resolution approaches have been aimed at improving aspects of relationships through negotiation, dialogue, and mediation by getting counterparts to meet with each other. But this is only one aspect. Often these dialogues and mediation processes do not achieve the desired result, a sustainable resolution to the conflict, because conflicting parties are not really ready and prepared for a genuine dialogue and for taking into consideration also the needs of the other.

The process that is introduced, therefore concentrates on the work with each conflicting party separately in order to prepare them for mediation/negotiation.

The Complex Conflict Transformation approach developed by the IICP is based on 3 Phases and 9 Perspectives, which are designed to inspire the analytical empathy of a conflict party for the others and releasing sufficient creativity within a conflict party, so that they can develop possible solutions which take into consideration the symmetric fulfilment of Basic Human Needs of all the conflict parties.

In order to achieve that, the 9 Perspectives addresses the reciprocal relations of "deep cultures", "deep structures" (Galtung) and " basic human needs," that define and guide conflict handling styles on a subconscious level.